Scorius introduces AI Engagement Dialogue

Discover In-Depth Employee Insights with the Scorius AI Engagement Dialogue

Employee surveys are one of the essential tools of a healthy organization. We all want to know how our people are doing, what motivates them, and where we can improve. For years, the traditional questionnaires with closed-ended questions has been the standard used by many organizations. And to be fair, this method has its advantages: it’s fast, efficient, and the results are easy to analyze. Still, there is often a nagging feeling. What does a “7” on work-life balance really say? With the new Scorius AI Engagement Dialogue, you gain truly profound insights into how your employees are doing.

The Limitations of Traditional Employee Surveys

Closed-ended questions are a proven method for quickly getting a broad overview. You can collect a lot of data quickly and identify trends. However, true depth is often missing especially in understanding the context of outcomes. A high score on “satisfaction with manager” is positive but doesn’t tell the whole story. What are the specific reasons for that satisfaction? And more importantly, what are the points for improvement that are not directly apparent from the numbers?

The alternative, qualitative research like interviews or focus groups, does provide that much-needed depth. You gain insight into the nuances, emotions, and underlying reasons. The major drawback? It’s incredibly time-consuming and labor-intensive, especially on a large scale. This often makes it unfeasible for organizations with hundreds or thousands of employees.

Introducing the Scorius AI Engagement Dialogue: The Best of Both Worlds

At Scorius, we believe it’s time for an evolution in employee surveys. We wanted to combine the efficiency of quantitative research with the depth of qualitative research. The result? Our new AI Engagement Dialogue. This is not a standard questionnaire but an intelligent dialogue that yields genuine insights.

How does it work? It’s very simple, but surprisingly effective: The respondent starts with a small number of targeted closed-ended questions. This forms the foundation. Then, the magic happens: open-ended questions. This is where our advanced AI comes in. The chatbot is trained to recognize the meaning behind the respondent’s answers. The AI then asks intelligent follow-up questions, just as an experienced interviewer would. A dynamic conversation emerges, giving the respondent the space to provide context and background.

Imagine this: instead of simply answering with a number on “work-life balance,” an employee can now explain in detail why that balance isn’t optimal. They can offer concrete examples, specific challenges, or even positive experiences. This rich data is then summarized and analyzed by our advanced language models. As a result, you can not only see what the scores are, but also why they are that way and how you can specifically improve the situation. Moreover, the answers from different target groups within the organization can be easily compared, leading to even deeper insights.

Safety, Precision, and Years of Expertise

The development of the Scorius AI Engagement Dialogue has been an intensive process. We have worked for over a year to train our AI models with tens of thousands of text snippets. This has helped us create an AI that is not only accurate in understanding nuances but also capable of asking relevant and appropriate follow-up questions.

To guarantee quality and safety, we work with a smart combination of Google Gemini and Google Dialogflow. This combination ensures that no inappropriate questions are asked and that the dialogue remains natural and focused, without overwhelming the respondent with too many questions.

The Benefits Speak for Themselves

With the Scorius Engagement Dialogue, you transform employee surveys from a superficial measurement into a strategic instrument for growth and improvement. The benefits are significant:

• In-depth Insights: Understand the why behind the scores and identify the real pain points and success factors.
• Context-Rich Data: Get detailed feedback from employees, with concrete examples and background information.
• Targeted Action Plans: Create effective improvement plans based on nuanced and contextual insights.
• Efficiency at Scale: Benefit from the speed and cost-effectiveness of online surveys combined with the depth of qualitative research.
• Increased Engagement: Employees feel heard and valued when they are given the space to tell their story.

With the Scorius AI Engagement Dialogue, you don’t just get answers—you get the complete context. This allows you to truly understand and tailor employee engagement within your organization for improvement.

Curious to learn more? Request a non-binding demo here.